How do I schedule a CAC appointment?

Please visit ID Card Office Online at: or contact the Appointment Scheduler mail box: [email protected] Call the DMDC Support Center (DSC): (800) 477-8227 – available 24/7 After you dial, follow the voice prompts to select technical support.

How do I make an appointment for my military ID?

RAPIDS Appointment Scheduler User Guide – Schedule Your Military ID Card Appointment Online. Can’t Access the RAPIDS Website? Contact the DMDC Support Center (DSC) User Help Desk at 1-800-477-8227. They are open 24 hours a day, 7 days a week.

What do I need to bring to my CAC appointment?

When you go to a RAPIDS site, you must bring the following items:

  1. Two forms of ID in original form.
  2. A six (6) to eight (8) digit number to use as a Personal Identification Number (PIN).
  3. Your government unclassified email address if you use a government computer.

Where can I renew my CAC card?

Renewing Your Card If your CAC expires and you are eligible for a new CAC, you should go to the nearest RAPIDS site and obtain your new CAC. For your convenience, CACs can be brought in for renewal up to 90 days in advance of the expiration date.

How do I get a new CAC?

If your CAC is lost or stolen, report the loss to your sponsoring command or local security office. You will need to provide documentation of this report to your RAPIDS office to receive a new CAC card.

Where can I get my CAC card unlocked?

You will have to visit an ID card office (RAPIDS (Real-time Automated Personal IDentification System)) to get your card unblocked, updated, or replaced. The CAC owner has to be present along with a second photo ID.

What documents do I need to renew my military ID?

Gather the Appropriate Paperwork

  1. U.S. Passport or U.S. Passport Card.
  2. Permanent Resident Card or an Alien Registration Receipt Card.
  3. Foreign Passport.
  4. Employment Authorization Document that contains a photograph.
  5. Driver’s license or an ID card issued by a state that provides a photograph.
  6. Personal Identity Verification Card.

Do I need a new military ID card when I turn 65?

Retirees will not be issued their initial Retiree ID card prior to their retirement date. Eligible dependents of retirees will also need to replace their dependent ID cards to reflect the retiree’s change in status.

Can you smile in military ID?

The applicant must maintain a neutral facial expression, (i.e., no open-mouth smiles or exaggerated facial expressions). A closed mouth smile is acceptable.

How much does a CAC card cost?

Would You Pay for a Common Access Card (CAC)? In 2009, TWIC became required for anyone needing unescorted access to secure port areas. They cost approximately $132 each, and are paid for by individual workers themselves or sometimes their labor unions.

Who is the sponsor for a CAC card?

For the majority of CAC holders (Military and DoD Civilian), your sponsor will be an authoritative data feed from your Human Resources department. Otherwise, the sponsor is the person affiliated with the DoD or other federal agency who takes responsibility for verifying and authorizing the applicant’s need for an ID card.

What kind of ID is a CAC card?

The CAC, a “smart” card about the size of a credit card, is the standard identification for active duty uniformed Service personnel, Selected Reserve, DoD civilian employees, and eligible contractor personnel.

What are the hours of operation for the CAC?

You can also report problems with CAC Smart Card functions, applets, or middleware, by emailing [email protected] Hours of Operation: 8:00 am – 8:00 pm Eastern Standard Time, Monday – Friday, excluding federal holidays.

Where can I get an email address for my CAC?

Your computer system administrators can help you with entering the correct address. If a work email address is not available, the card will be issued without an email certificate. You may add or update the email associated with your CAC via ID Card Office Online.