How do I cancel my Hotlink prepaid?

Termination

  1. By calling our customer care line at 1-800-82-1123 or dial 123 from your mobile; or.
  2. By walking into our Maxis Centres listed on www.hotlink.com.my.

How do I activate my Hotlink prepaid phone?

  1. Choose “Register New SIM” and follow through the steps.
  2. Upon successful registration, insert your SIM into your phone for SMS confirmation on your SIM activation.
  3. Download the Hotlink RED App on Google Play or Apple App Store to manage your Hotlink account and make purchases.

How do I complain about hotlink?

For individual customers, please send an email to [email protected] and for our Corporate/ Business customers, please call us at 1800 82 1919 or send an email to Biz Care at [email protected].

How do I unsubscribe from Hotlink Internet?

Hotlink on Twitter: “@darrenlooich Hi, you can cancel the pass renewal by dialing *100#.

How long does Maxis prepaid last?

What is the lifecycle of Hotlink Prepaid Unlimited plan? Hotlink Prepaid Unlimited plan gives you a 5-day active period upon activation with an additional 50-day credit grace period.

How do I get a refund from Hotlink?

Yes, you can request for a refund if it is within Google’s refund policy window of 2 hours. To do so, just select the purchased app in Google Play™ and then select ‘Refund’. After 2 hours, you will see the option ‘Uninstall’ instead of a ‘Refund’.

Can I activate an expired SIM card?

There are no ways to recover or to reactivate SIM card that expires, the only solution is you have to purchase another prepaid SIM card to continue using its service.

How can I buy data from Hotlink prepaid?

Download Hotlink app from Google Play/App Store to purchase and manage all internet passes. Alternatively, you may dial *100#.

Can I change to hotlink online?

Where can make my request to switch to Hotlink? You can switch to Hotlink by: Hotlink Postpaid: Maxis stores, Hotlink stores or Hotlink Online Store (available for switch without phone sign up)

Is Maxis and Hotlink the same?

Corporate History. On 19 October 1999, Maxis introduced the prepaid brand “Hotlink”. In 2002, Maxis acquired TimeCel, a rival mobile service provider, from TimedotCom Berhad.

How do I load my Maxis Hotlink prepaid?

You just need to dial *100#, select My Account, choose Top Up. Once done, you will receive a SMS for your confirmation.

Is Hotlink and Maxis the same?

On 19 October 1999, Maxis introduced the prepaid brand “Hotlink”. In 2002, Maxis acquired TimeCel, a rival mobile service provider, from TimedotCom Berhad. Prior to the purchase, Maxis offered prefix number beginning with 012, and TimeCel 017.

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