How do I contact fitbit directly?

  1. Fitbit Community. Find answers right now.
  2. @FitbitSupport. Send us a direct message.
  3. Call Us. (877) 623-4997. Call us 24 hours a day.
  4. Menstrual Health Tracking.
  5. Employee Wellness & Health Plan Members. Log in for exclusive customer support.

Who do I contact if my Fitbit is not working?

If your issue is not urgent or you are okay waiting for a few days, then sending an email is a good way to reach Fitbit’s support team. Fitbit’s support’s email address is [email protected] or [email protected].

How do I report a problem with my Fitbit?


  1. Call Customer Care on (877) 623-4997.
  2. Visit Customer Support.
  3. Call Headquarters on (415) 513-1000.
  4. Tweet Fitbit.
  5. Follow Fitbit.
  6. Follow Fitbit.
  7. Follow Fitbit.
  8. Watch Fitbit.

How many years will a Fitbit last?

They were going to help you bring more customers, but now they will keep others from buying and making the same mistakes. The Fitbit Alta has a life expectancy of 1–2 years. If this is the case, don’t lie to consumers, and put that on the box.

How long does a Fitbit warranty last?

Fitbit offers one-year limited warranty to the original purchaser of a Fitbit product, guaranteeing that their products will be free from defects in materials and workmanship under normal use for a one-year period.

Does anyone fix Fitbits?

Once again, in English, please? Fitbit will replace or fix your tracker’s regular wear-and-tear damage within one year of the date you purchased it. Additionally, if you are having any problems with the Fitbit app on your phone or the Fitbit website dashboard, that also isn’t covered by the warranty.

How long is a Fitbit guaranteed for?

Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the “New Product(s)”) shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and …

How do I fix the black screen on my Fitbit?

If you see a black or blank screen on your Fitbit, the first thing to try is a restart or a forced restart (also called a long restart.) Restarting your Fitbit forces it to reboot–and often fixes problems like a black, blank, or non-responsive device.

How many years does a Fitbit last?

The Fitbit Alta has a life expectancy of 1–2 years. If this is the case, don’t lie to consumers, and put that on the box. This is basically planned obsolescence.

Does a Fitbit battery wear out?

Battery life is the amount of time your Fitbit device runs after it’s charged to 100%. To maximize battery life, turn off or reduce your use of certain features….Can I extend my Fitbit device’s battery life?

Device Name Battery Life
Fitbit Versa Fitbit Versa Lite Edition 4+ days
Fitbit Ace 3 Up to 8 days
Fitbit Inspire 2 Up to 10 days

Is it safe to charge Fitbit overnight?

Charging the tracker overnight doesn’t have an effect, and it will still function normally. Try giving your Charge HR a restart:

What is the telephone number for Fitbit support?

The customer support phone number of Fitbit is (877) 623-4997 / 415-367-4102 / 415-371-0232 (Click phone number to call).

How much does Fitbit Charge?

(Image: © Fitbit) The Fitbit Charge is an activity tracker that also monitors your exercise and how long you sleep, as well as displays the incoming calls you’re getting on your smartphone. The tracker, which retails for $129.95, is a great tool for people trying to get fit or those interested in monitoring their daily activity.

How do I Find my Fitbit app?

You have two ways to find the Fitbit Connect app on your Mac: click the “Launchpad” icon on the lower left side of your screen, and search for the Fitbit connect icon. Alternately, open the Finder window, and look for “Fitbit Connect” in the Applications folder.

Is Fitbit compatible?

7 Best Fitbit Compatible Apps to Improve Your Fitness (2021) Android IOS One of the major uses of is as a way to communicate with friends and loved ones about your goals. Strava Android IOS This app is for the active person looking to monitor success. This purpose of this app is to record your runs, bike rides, and other training. LEADERBOARD IOS Are you the competitive type?