How do I find my Direct Energy account number?

Your account number is located at the top right of your invoice.

How do I pay my Direct Energy bill online?

Pay Through Your Ders Online Account

  1. Hover over the Payments tab and select Make One Time Payment from the drop-down menu.
  2. Select the electricity or natural gas account you would like to make a payment to.
  3. Under Payment Method, select the form of payment you want to use.

How do you get rid of Direct Energy?

How to cancel Direct Energy

  1. Call customer service on 1-855-461-9824.
  2. Ask to speak with a representative.
  3. Provide them with your account number and customer details.
  4. Request cancellation of your service and recurring payments.
  5. You will receive a confirmation letter or email.

Is Direct Energy now Enercare?

The Direct Energy Centre is now the Enercare Centre. As a proud Canadian owned and operated company, Enercare saw a natural fit to becoming the naming sponsor of the Enercare Centre at Exhibition Place. If you’ve been to the Exhibition Place lately, you may have noticed the newly named Enercare Centre.

Who bought out Direct Energy?

NRG Energy Inc
Direct Energy has been sold to NRG Energy Inc, an American company, headquartered in New Jersey. The finalization of the purchase was announced on January 5, in a very low-key notice posted on the NRG Energy website.

How does direct debit energy bills work?

Direct debit works by setting up a regular payment between your bank account and your energy supplier. Doing this allows you to make gas and electricity payments automatically; making it more convenient for you. Your bank is then sent confirmation of this agreement and will authorise the payment to go through.

What is the difference between Direct Energy and Direct Energy Regulated?

Whereas Direct Energy Regulated Services is limited to a specific service territory, Direct Energy Alberta can provide service throughout Alberta (except for areas served by rural electrification associations or natural gas co-ops).

How does direct energy regulated services work in Alberta?

Enjoy peace of mind with electricity supplied by Direct Energy Regulated Services. We offer fair rates that are reviewed and approved by the Alberta Utilities Commission (AUC), and we don’t require you to sign a contract.

Where do I go to pay my Direct Energy Bill?

Paying your energy bill is easy with Direct Energy. Below you will find the information necessary to understand your bill and then make your payment. Please enter your service location to view offers in your area.

How to contact direct energy in your area?

Make Direct Energy your trusted electric company and natural gas provider. Enter your zip code to view available plans in your area. Looking for energy solutions for your business? Take a look at Direct Energy Business. Click Here. Use your Online Account to pay your bill. Conveniently update your email and phone number online.

Which is the best energy provider in Alberta?

From home protection plans and services to expert tips and innovations for smarter, safer and more energy-efficient homes, we center our business around customer service, so you’re never left in the dark Manage your energy account and pay your bill with our easy-to-use online account management tool.