What are the roles and responsibilities of a resort rep?
Resort representatives are employed by holiday resorts to promote activities and liaise with guests. As a resort representative, it will be your job to meet and greet visitors, answer questions, accompany guests on excursions and participate in events.
What are the responsibilities of a holiday rep?
Responsibilities
- meeting guests at the airport.
- escorting guests to their accommodation.
- organising and hosting welcome meetings (sometimes for up to 200 people)
- selling and organising excursions and other activities.
- selling car hire and other services.
What are the entry requirements for a holiday rep?
There are no set requirements to become a holiday rep but many tour operators are looking for four GCSEs (grade C or above) and experience working in customer care. You also need to be aged 18 plus (sometimes this can be 21 and over).
What does a villa rep do?
That means offering out-of-hours emergency contact, carrying out regular service visits to our villas, handling requests and complaints effectively and keeping in regular contact with villa owners.
What skills do resort reps need?
Familiarity and knowledge of key holiday destinations, foreign language skills, first aid knowledge or a driving licence can also be useful. Childcare qualifications or experience, or both, are likely to be an advantage if the role involves organising activities for children.
What is a club representative?
Club Representatives (Reps) are designated representatives of member clubs. The Club Reps are the spokespersons for their clubs in all matters before VSL. They serve as a critical line of communication between VSL and their member clubs. Club Reps are responsible for all telephone communications with the VSL office.
What is a transfer rep?
They are directly responsible for meeting incoming groups or seeing departing groups off. Transfer Reps may be required to assist the Activity staff in supervising students on trips, on activities and to help with general duties during less busy periods.
What is a youth rep?
A Youth Representative is a crucial role for any club. A Youth Representative also encourages junior members to become young leaders in the club; training and giving them responsibilities to assist in coaching and club events. …
What is the job of a tour operator?
Tour operators manage tour from beginning to the end of the tour. A tour operator has the responsibility to look after the finer details of a vacation or tour such as hotel, accommodation, meals, conveyance etc. Tour operators provide travel guide, escorting services and arrange all travel related needs and wants.
What are the different types of holiday reps?
Club or young persons’ reps, who specialise in working with guests between the ages of 18 and 30. Ski reps and reps specialising in other sports and activities. Campsite reps, whose duties include erecting and dismantling tents. Over-50s reps.
What’s the job description of a resort representative?
The majority of resort representatives work overseas. Resort representatives are employed by holiday resorts to promote activities and liaise with guests. As a resort representative, it will be your job to meet and greet visitors, answer questions, accompany guests on excursions and participate in events.
How much does a resort general manager make?
Salary Info and Job Outlook. According to PayScale.com, the average resort general manager salary ranges between $27,000 and $82,000 a year, as of July 2019.
What are the responsibilities of a holiday representative?
It’s your responsibility as a holiday representative to help clients enjoy their holiday as much as possible, through organising activites and responding to their needs A holiday representative, or rep, is responsible for looking after groups of clients on package holidays at resorts.
How many assistant managers does a resort have?
Depending on the size of a resort, the resort manager may have several assistant managers helping to cover all needs of the facility.