What is a doctor callback?

The Doctor Callback scheme is designed to improve patient access to GPs and has been running successfully since April 2012. When a patient rings to make an appointment they will be offered the opportunity to speak to the on-call doctor as some problems can be more conveniently managed over the telephone.

How long do doctors take to ring back?

Will I be told when the doctor will ring me back? Yes, you will be given a two-hour time slot when you can expect the doctor to phone. This will usually be the two hours after you phone in to request the callback.

What does callback mean in medical terms?

(1) A term of art referring to a type of recall in the UK in which a patient “fell through the cracks” and was found to need cervical smear surveillance. (2) A colloquial term for “diagnosis”.

Why do doctors not return phone calls?

Patients call back with questions about what they heard or didn’t hear in the exam room. They may not remember what the physician told them, they may not have understood the medical jargon, or they may have a hearing problem and were not comfortable asking the physician to repeat something.

What happens if I miss a call from my GP?

In summary the GP or Nurse will call you twice, if you miss both calls it will be your responsibility to rebook another telephone triage slot.

How long does it take for an 111 doctor to call you back?

91% of calls to NHS 111 are answered within 60 seconds. You can also use NHS 111 online. If you have an emergency, you should call 999 or go straight to your Emergency Department.

Is a callback good or bad?

Callbacks are ok when you need to load multiple things and don’t care about the order they’re handled, but they’re not great when you need to write ordered, sequential code. In most cases, people used deep callback chains as artificially sequential code.

What happens when a doctor doesn’t call you back?

If you don’t hear back from your healthcare provider within two working days, Beck suggests calling or emailing again. In her experience, reaching out to someone else in the practice, such as another doctor, a physician’s assistant or the practice manager, will expedite the response time.

What happens if I miss a call from NHS?

We’ll also leave a message saying: “You have missed a call from the NHS. The person will attempt to call you back, no further action is required on your part.” We know that some people have phones that don’t allow ‘withheld numbers’ to get through (to stop nuisance cold calling).