What is the authentic UGG label?
If the left shoe of your pair of UGG shoes has a sewn-in size/materials label, this security feature should be on the foil strip on the label right behind it. If there is no sew-in-label, a security sticker should be on the sole of the left shoe. The shoebox should also have this same security sticker.
Can you send your Uggs back for a new pair?
Retail Returns We gladly accept returns from customers who purchased their UGG® product from a retailer other than www.ugg.com, or the UGG® call center. We do not offer a refund for products not purchased directly from us. Items must be in new and unused condition.
Can I return my old Uggs?
Returning or Exchanging Products Purchased from ugg.com *Free returns and exchanges are eligible within the continental US only. Please be sure to print and include your return form in the package with your shoes. Place the return shipping label on the outside of the return box.
Do UGG boots have a guarantee?
UGG warrants that its footwear products will be free from material or workmanship defects for one year from the date of purchase by the original consumer purchaser. All warranty claim items sent to UGG which are beyond one year from date of purchase will be evaluated on a case-by-case basis.
Where can I buy UGG boots in the UK?
You can also purchase authentic UGG® products on UGG.com/uk and shop our limited-time Sale at the UGG® Emporium. UGG® is renowned for the luxurious comfort of twinface sheepskin and exceptional craftsmanship.
When do UGG boots stop having the UGG symbol on them?
Take a look at the images below to see for yourself: More prominently beginning in the Fall 2019 season, the UGG brand will be moving away from the use of the ® symbol on packaging and product, including the heel label. Therefore, certain products manufactured for the Fall 2019 season will not have the ® symbol on the heel label.
How can I find out the size of my UGG shoe?
Round up or down to the closest size within 0.5mm. Draw a straight line longer than your foot on a piece of paper. Place the paper on a flat surface. Stand on the line with your heel and longest toe centered.
What’s the difference between real UGG boots and counterfeit?
Note the differences in the counterfeit example on the right: the heel label font is enlarged and styling of letters is incorrect, the binding which attaches the upper and outsole is of poor quality material, and the stitching around the label and along the binding is sloppy.